frequently asked Questions

FAQs

Our company is based in Paris, France, rue de La Boétie. We sell our references internationally.

Our average delivery times are then 2 to 5 working days depending on the references.

In any case, if you do not receive your item within 60 days due to carrier error or loss, we will refund you in full and you can keep the item when you receive it.

We deliver all over the world.
Delivery costs are FREE for all orders in France, Belgium and Switzerland.

Items are delivered according to the terms of your local post office.

No worries, our items will be left in your PO Box if they are small enough. Otherwise, your package will be left at your post office where you can collect it.

This site is 100% secure.

Nutrition-pro.fr is on an HTTPS server (the little green padlock on the left side of the URL of this page is there to remind you).

Most sites only secure their "basket" and everything related to the payment of orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.

Finally, regarding payment, we use Stripe, which is the reference in terms of Internet transaction security.

Currently, you can pay by credit card, Paypal, Apple Pay and Bancontact on our site. We do not accept bank checks, bank transfers or payment on receipt.

Are you a professional and want to establish a partnership? Do not hesitate to send us an email at contact@nutrition-pro.fr.